Privacy Policy
Effective Date: 02/20/2026
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use The Candidate Experience ("Platform," "we," "our," or "us"). By accessing or using our Platform, you agree to this policy.
1. Who We Are
The Candidate Experience, LLC, headquartered in Houston, TX, United States of America, operates this Platform.
For privacy-related questions, you may contact us at admin@candidateexp.com.
2. Eligibility
The Platform is intended for users 18 years or older.
If you are under 18, you may not use the Platform.
3. Information We Collect
We collect the following categories of personal information:
- Account & Profile Info: Email, username, password, profile details.
- User Content: Reviews, ratings, comments, and submissions.
- Usage Data: Interaction with the Platform, session activity, pages visited.
- Technical Info: IP address, device type, browser type, and operating system.
- Transactional Data: Payments or purchase details for paid features (if applicable).
4. How We Use Your Information
We use your information to:
- Operate, maintain, and improve the Platform
- Process and display reviews and scoring metrics
- Communicate with you about your account or Platform updates
- Provide and manage paid products or services
- Prevent fraudulent activity and ensure security
- Comply with legal obligations
5. Lawful Basis for Processing (GDPR/UK GDPR)
For EU/UK residents, we process personal data under the following lawful bases:
- Consent: For optional communications and marketing
- Legitimate Interest: To operate the Platform and improve services
- Legal Obligation: To comply with applicable laws and regulatory requirements
6. Sharing Your Information
We do not sell personal information. We may share your data with:
- Service providers (hosting, analytics, payment processors)
- Legal authorities if required by law or to protect the rights of the Platform
- Business transfers in the event of merger or acquisition
All third-party partners are required to implement appropriate security measures and comply with applicable data protection laws.
8. Your Rights
Under GDPR / UK GDPR (EU/UK users):
- Access your personal data
- Correct inaccurate data
- Request deletion ("Right to be Forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent for processing
Under CCPA/CPRA (California users):
- Right to know the categories and specific pieces of personal information collected
- Right to request deletion
- Right to opt out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising these rights
All Users: You may request access, correction, or deletion of your personal information by contacting us at admin@candidateexp.com.
9. Data Retention
We retain personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. You can request deletion of your account and associated data at any time.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. All sensitive information is encrypted in transit and at rest.
11. Children's Privacy
The Platform is not intended for children under 18, and we do not knowingly collect information from anyone under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or when you next access the Platform.
13. Contact
For any questions about this Privacy Policy, or to exercise your data rights, please contact our Data Protection Officer at: admin@candidateexp.com